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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J B

September 15, 2025

5  out of  5
rating by J B
"Megan was very helpful and knowledgeable as she guided my wife and I through our first Home and Life insurance policies. She was very patient with all of our questions, got back to us on all matters promptly, and overall did an excellent job. I would highly recommend her and the Miles Finch agency for those seeking better insurance / customer service."
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Kelsie Mccraven

August 29, 2025

5  out of  5
rating by Kelsie Mccraven
"Megan is a saint! I just moved here and I needed someone who was patient with me because I had a lot of questions. She made it so easy, answered all my questions & was truly just a gem. Give the girl a raise! Customer satisfaction at its finest. Thank you so much!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Eduardo

August 28, 2025

5  out of  5
rating by Eduardo
"best state farm office i’ve been to and Megan was really helpful through the entire process."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jimmy Prado

August 28, 2025

5  out of  5
rating by Jimmy Prado
"I really enjoyed the experience!! Megan did a great job for me"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Faiza Eva

August 25, 2025

1  out of  5
rating by Faiza Eva
"Absolutely frustrated with Insurance Agent Company! Had a car flooded and was expecting a hassle-free refund for the full coverage. But nope, they've been dragging their feet for over a month now. Multiple calls and emails later, still no resolution. Unacceptable customer service and delay tactics. Would NOT recommend to anyone. Very disappointed in the way my claim has been handled. 🚫👎!"
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. While our office can't control the decisions made by claims adjusters, we still want to make sure that you're being responded to in a timely manner and that we are working with you to get the best possible outcome. We will reach out this next week to schedule an appointment to try and get everything resolved. "
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Colter Stevenson

August 23, 2025

5  out of  5
rating by Colter Stevenson
"They’ve always been super helpful and worked to get the policies that are best for us! Michael especially has invested a lot of time and has been incredibly professional through the entire process."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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David

August 21, 2025

5  out of  5
rating by David
"Very helpful and easy to talk to!"
We responded:
"Thank you, David! We love to hear that you're being taken care of. "
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Joshua Brown

August 19, 2025

1  out of  5
rating by Joshua Brown
"Been with them for 7 Years and now after a claim they drop me and they did not even pay out for anything. They are avoiding my phone calls and not calling me back after sending me a cancelation notice."
We responded:
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. Please contact us at your earliest convenience."
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Kimberly Peek

August 18, 2025

5  out of  5
rating by Kimberly Peek
"Aaron was great to work with. He was efficient and friendly and was able to get my insurance switched over and all set up within a few hours of our first conversation."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Adam Claycomb

August 12, 2025

5  out of  5
rating by Adam Claycomb
"Great service, knowledgeable staff!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. "
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Richard Shanks

August 7, 2025

5  out of  5
rating by Richard Shanks
"Great service and Miles really worked hard to find ways to save for me… He stayed in close contact the entire time, and had the answers I needed to make my decision. Honest and trustworthy… he’s got my business."
We responded:
"Thank you for the kind words. We work to treat all customers like family and are glad to have you as our newest member. Looking forward to our continued relationship as we manage your insurance. "
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Vanessa Kline

August 5, 2025

5  out of  5
rating by Vanessa Kline
"This agency was able to increase my coverage AND save me money. What a magical combination. Highly recommend."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Genola Mason

July 30, 2025

5  out of  5
rating by Genola Mason
"Aaron was extremely helpful. He worked on several quotes for us and made switching insurance a simple process. We will recommend to our family and friends. Thanks so much!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lizeth Falcon

July 28, 2025

5  out of  5
rating by Lizeth Falcon
"The best State Farm office around! Their staff is always so kind and helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Daniel Garcia

July 28, 2025

5  out of  5
rating by Daniel Garcia
"Amazing at what they do"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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ben w

July 24, 2025

5  out of  5
rating by ben w
"Aaron was fantastic he walked me through every policy in detail and made switching to state farm a breeze."
We responded:
"Great to hear, Ben! We're always proud to help our customers save on their insurance premiums and help with smooth transition! "
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Halley Perez

July 21, 2025

5  out of  5
rating by Halley Perez
"I had a flat tire and came in to ask if they could help. They were very welcoming and called a tire place for me. Hannah and Megan are so kind and their customer service is amazing :)!"
We responded:
"We're always happy to help, Halley! "
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Ladeana Henry

July 18, 2025

5  out of  5
rating by Ladeana Henry
"Miles made the transfer of our insurance seamless and easy. He was professional, yet personable, friendly, and courteous. He explained everything thoroughly and offered options. Miles brings hometown customer service back to life. That is a rare quality in this world. Thank you, Miles and staff."
We responded:
"Thank you very much, Ladeana! We understand how important insurance is to protecting families and we make take the time to our customers understand that too! "
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Rebecca Drake Coffman

July 17, 2025

5  out of  5
rating by Rebecca Drake Coffman
"Finally! Insurance that fits my lifestyle and an agent that takes care of the details! Yep, Michael's in the will!"
We responded:
"Awesome to hear, Rebecca! We are always happy to hear that our new customers had a good experience getting their insurance started with us. "
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Mel b

July 17, 2025

5  out of  5
rating by Mel b
"I’ve been with the Miles Finch agency for several years now, Megan Porter is my go to gal and she is FABULOUS! Just yesterday I needed to add a vehicle to my policy, Megan walked me through my options and figured out the best way to save me money and have all of the things I needed bundled in to one policy. Perfection. She was on point with everything! Megan is friendly and made getting the new car insured easy. I’ve had great luck with State Farm and The Miles Finch Agency, Megan specifically, but I’m sure all of the agents are great! If you can though, hit up my girl- she won’t steer you wrong!"
We responded:
"Thank you, Mel! Megan is a rockstar and we are lucky to have her! "
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Sharon Green

July 11, 2025

5  out of  5
rating by Sharon Green
"Megan was a joy to work with this morning! Efficient, thorough, and precise. Our agent Miles, and Meghan, are always available to answer all my questions and provide detail or look into savings for us whenever we wish. Thank you all for making my insurance chores simple and understandable!"
We responded:
"Thank you, Sharon! We try to always treat our customers as family! "
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Scott Billings

July 11, 2025

5  out of  5
rating by Scott Billings
"Selecting the right level of coverage at a reasonable cost is often challenging. Lucas Minx helped us navigate through the complexity of options and tailored a policy that meet all our needs and saved us money. His knowledge and guidance was invaluable. Very satisfied"
We responded:
"Thank you for reviewing our State Farm office! Luke is a fantasist member of our team and we are glad to welcome you to our State Farm family! "
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Michelle Baumberger

July 10, 2025

5  out of  5
rating by Michelle Baumberger
"Easiest insurance I've ever had! The staff is always super friendly, and always explains policies to you if you don't understand what something is for or why you might need it. Highly recommend."
We responded:
"Thank you for sharing, Michelle! Creating a smooth and informative experience for our customers is our number one priority! "
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Rani Hawbaker

July 10, 2025

5  out of  5
rating by Rani Hawbaker
"Michael was a very informative agent, that helped me switch over my insurance to state farm. Helped find me a lower rate with better coverage, compared to my previous insurance agency. He was easy and pleasant to speak with, patient and informative with all my questions and concerns."
We responded:
"We appreciate your review and are glad to count you as a part of our State Farm family! "
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Terry Malone

July 2, 2025

5  out of  5
rating by Terry Malone
"Megan Porter is definitely 5 Stars! Energetic, pleasant and competent, all very refreshing."
We responded:
"Thank you, Terry. Megan is a rockstar at taking care of our customers! "